Instructions have slight differences for Apple devices and Android devices. Apple - Open Chrome and navigate to the messaging website: - Enter text.vantact.com into th...
Step 1: Basic Device/Audio Checks - Volume/Speakers: Ensure the laptop isn’t muted and that the correct output device is selected. - Test audio in other apps (e.g., YouTube, Zo...
Error: "undefined external error" (after Windows 10 update 1803) Fix: Adjust microphone permissions in Windows Settings: - Navigate to Windows Settings => Privacy => Microphon...
Ensure your softphone application is provisioned with us before proceeding. If not, follow the tutorial on How to Connect Your Softphone App. - Open the VANTACT Softphone App: ...
Windows 10 By default, the ring duration for notifications in the VANTACT Desktop app is governed by the Windows operating system. Follow these steps to adjust the duration: -...
To activate Do Not Disturb (DND) on your softphone app, follow these steps: - Open the VANTACT Softphone App: - Launch the VANTACT softphone application on your device. - A...
Connect your extension using VANTACT's SoftPhone Desktop Application: - Download and Install: - Download the VANTACT Desktop Application from the provided link. - Run the ins...
If you're encountering audio issues with our web-based portal, here are steps to resolve common problems: - Allow Browser Notifications: - Upon first login, the portal may req...
- Download and Install: - Download the Vantact SoftPhone Lite for Windows from Link. - Once downloaded, run the installer. - If you see a notice from Windows Defender about an...
Visit https://portal.vantact.com, and enter your log-in information. Click on the PHONE SYSTEM TAB and then on Manage PBX Click on Mobile App on the same column as the ex...