Information related to support and troubleshooting technical issues related to our billing system
Information related to support and troubleshooting technical issues related to our cloud communication system
Information related to support and troubleshooting technical issues related to our hardware and related devices
Information related to support and troubleshooting technical issues related to our faxing
Information related to supportand tutorials on getting the most of the communication features.
Information related to support and troubleshooting technical issues related to our app realted
Logo uploading/changing can be applied on a per extension basis or on all accounts. Logos are applied on a per device type basis and will only apply if the resolution of the imag...
Instructions have slight differences for Apple devices and Android devices. Apple - Open Chrome and navigate to the messaging website: - Enter text.vantact.com into th...
Step 1: Basic Device/Audio Checks - Volume/Speakers: Ensure the laptop isn’t muted and that the correct output device is selected. - Test audio in other apps (e.g., YouTube, Zo...
At Vantact, we often get asked by clients how to register their business phone number with WhatsApp Business. While the process may seem simple, there are some important technical ...
Issue: When connecting a Yealink phone to a switch port, the phone fails to obtain an IP address automatically. Possible Causes: - Network or hardware issues - Incorrect pho...
Yealink phones offer a convenient way to track and manage your communications through the call log feature. The History button allows users to view incoming, outgoing, and missed c...