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Softphone

How to Install and Configure VANTACT Desktop Application


Connect your extension using VANTACT's SoftPhone Desktop Application:

  1. Download and Install:

    • Download the VANTACT Desktop Application from the provided link.
    • Run the installer. If you encounter a notice from Windows Defender about an Unknown Publisher, click on "More Info" and then "Run Anyways" to proceed with the installation.
  2. Launch the Application:

    • After installation completes, go to your Start Menu and click on the VANTACT Application Icon to launch it.
  3. Retrieve Credentials:

    • Visit https://portal.vantact.com and log in with your credentials.
    • Navigate to the PHONE SYSTEM TAB and click on Manage PBX.
    • Select Settings under the desired extension.
    • Click on Advanced to view additional settings.
  4. Configure the VANTACT Desktop Application:

    • Return to the VANTACT Desktop application and enter the following information:
      • Portal: Enter your domain address.
      • Extension: Enter your extension/account number.
      • Password: Use your portal password (not Registration).
  5. Save Settings:

    • Click Save to apply the settings.
  6. Start Using the Application:

    • You should now be able to use the VANTACT Desktop Application for your softphone needs.

Enjoy using your new softphone application!