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Knowledgebase : Softphone
CONNECT YOUR EXTENSION USING VANTACT’S SOFTPHONE APP Visit https://portal.vantact.com [https://portal.vantact.com], and enter your log-in information. Click on the PHONE SYSTEM TAB and then on Manage PBX Click on Mobile App on the same column as the...
CONNECT YOUR EXTENSION USING VANTACT'S SOFTPHONE WINDOWS APP DOWNLOAD THE WINDOWS VANTACT SOFTPHONE LITE: LINK [HTTPS://WWW.VANTACT.COM/DOWNLOADS/VANTACT_SOFTPHONE.EXE] Once downloaded, start installing the application. _If you get a noticed of Unkn...
CONNECT YOUR EXTENSION USING VANTACT'S SOFTPHONE DESKTOP APPLICATION Once downloaded, install the application. _If you get a noticed of Unknown Publisher from Windows defender, click on "More Info" and then Run Anyways_ After the installation comple...
HOW TO PUT YOUR SOFTPHONE APP ON DO NOT DISTURB Note: This tutorial requires that you have the softphone application provisioned with us already. If you did not do that, please follow this tutorial: How to connect your softphone app. [https://help.vanta...
The default ring duration is set by the Windows operating system. In order to increase the duration in the My Calls and the notification follow these steps: Click the START button Type directly in the search bar "EASE OF ACCESS DISPLAY SETTINGS" Cli...
HOW TO SPECIFY WHICH HOURS OF OPERATION YOUR SOFTPHONE APP WILL RING. _Note: This tutorial requires that you have the softphone application provisioned with us already. If you did not do that, please follow this tutorial: How to connect your softphone a...
ERROR: "UNDEFINED EXTERNAL ERROR" (AFTER WINDOWS 10 UPDATE 1803). Fix microphone permission in the Windows settings (Windows Settings => Privacy => Microphone). ERROR: "UNABLE TO FIND DEFAULT AUDIO DEVICE". Speakers and microphones are required. To ...