Information related to support and troubleshooting technical issues related to our billing system
Information related to support and troubleshooting technical issues related to our cloud communication system
Information related to support and troubleshooting technical issues related to our hardware and related devices
Information related to support and troubleshooting technical issues related to our faxing
Information related to supportand tutorials on getting the most of the communication features.
Information related to support and troubleshooting technical issues related to our app realted
One-way audio, dropped registrations, or crunchy/static filled calls on phones behind a FortiGate is almost always caused by the firewall's SIP ALG rewriting call traffic. Disablin...
Common Star/Feature Codes Features can be toggled on or off using star codes, which is dialing * followed by a number sequence which may be the stand-alone code or the code follo...
Registering Cloud Softphone via QR code scan Instructions for Android and iOS below Android - Receive the QR code for your extensions: - QR code should be sent f...
Registering Cloud Softphone via image Instructions for Android and iOS below Android - Receive the QR code for your extensions: - QR code should be sent from t...
Receive assistance by navigating to https://assist.vantact.com - Accessing assist.vantact.com: - Access any browser and locate the search bar - Click the link above or e...
Appearance of icon to access settings option differ between IOS and Android devices Setting up SIP traffic logging - Open Cloud softphone: - Access settings by selecting...