Voicemail Features:
- Multiple announcement modes: Choose between anonymous announcement, name, or personal greeting.
- Access from various devices: Desk phone, cell phone, or any external phone.
- Voicemail timeout: Set the number of rings before voicemail picks up.
- Shared mailbox access: Access voicemail from group mailboxes.
- Notifications: Receive notifications on cell phones and via email for new voicemails.
Setting Up Voicemail Account:
- Changing PIN: Dial your extension, press 2, enter new PIN, and confirm.
- Recording Your Name: Dial your extension, press 3, start recording, and press # to finish.
- Recording a Personal Welcome Message: Dial your extension, press 4, record greeting, and press #.
Accessing Voicemail System:
- From your main phone: Dial *97 or your extension number.
- From your cell phone: Dial into the main number, press 3, and follow prompts.
Managing Voicemail:
- Hearing Messages: Listen, save, delete, call back, and more from the main menu.
- Changing PIN: Dial *97, press 2, enter new PIN.
- Recording Name and Greeting: Dial *97, press 3 for name, 4 for greeting.
Advanced Features:
- Forwarding Messages: Forward or copy messages to other extensions.
- Composing New Messages: Record and send messages directly to other mailboxes.
- Personal Greetings: Record up to five greetings, activate and manage them using *98 and respective greeting number.
Special Features:
- Sending Voicemail Without Ringing: Call voicemail system, record message, and send directly to other extensions.
- Transferring Call to Voicemail: Put call on hold, transfer to mailbox prefix + extension.
- Listening to Voicemail on Cell Phone: Configure to receive voicemail notifications on your cell phone.
Notifications:
- Email Notification: Receive voicemails as email attachments.
- Cell Phone Notification: Get alerts on your cell phone for new voicemails.
Feature Codes:
- Voicemail to Email: Dial *95 to activate, *96 to deactivate.
- Go to Voicemail: Dial *97 to access your voicemail.
Group Mailboxes:
- Share a mailbox with multiple users, access using *97 and group mailbox extension.
Clear Message Waiting Indicator: Dial *99 to clear message indicator without listening to messages.
Conclusion
Vantact's voicemail system offers extensive customization and accessibility features, allowing users to manage their messages efficiently from various devices and customize their greeting options. For specific settings or advanced configurations, refer to the detailed instructions provided by Vantact's support or administrator settings.