Retrieving a Parked Call on Yealink Phones

Retrieving a parked call allows users to easily pick up calls that have been placed on hold in designated "Park Orbits." Here’s how to retrieve a parked call using Yealink phones.

1. Retrieving a Parked Call

To retrieve a parked call, follow these steps:

• Using the Park Orbit Button:

• Press the dedicated Park Orbit button on your Yealink phone that corresponds to the Park Orbit where the call was parked.

• Using the Star Code:

  • Alternatively, you can retrieve the parked call by dialing *86 followed by the Park Orbit number.
    • For example, to retrieve a call parked in Park Orbit 101, you would dial *86101.

2. Important Notes

• Ensure you know which Park Orbit the call was parked in before attempting to retrieve it.
• If multiple calls are parked in different Park Orbits, ensure you are retrieving the correct one to avoid confusion.