Retrieving a parked call allows you to resume a conversation that has been placed on hold in a designated "Park Orbit." Follow these steps to retrieve a parked call using Grandstream phones.
1. Retrieve a Parked Call
To retrieve a parked call, do the following:
- Using the Park Orbit Number:
- Dial *86 followed by the Park Orbit number where the call was parked.
- For example, if the call was parked in Park Orbit 101, you would dial *86101.
- Dial *86 followed by the Park Orbit number where the call was parked.
2. Important Notes
- Ensure that you are aware of the specific Park Orbit number where the call was parked; otherwise, you won’t be able to retrieve it.
- If the call is not retrieved promptly, it may time out and return to the user who parked the call.
For further assistance with your Grandstream phone features, please contact Vantact Support at (416) 342-1690 or email support@vantact.com.