Muting a call allows you to temporarily disable your microphone, so the other party cannot hear you, while you can still hear them. This is useful for situations where you need to discuss something privately without ending the call.
How to Mute/Unmute a Call on Yealink Phones:
- Muting the Call:
- During a call, press the Mute button. This will immediately mute your microphone, and the other party will no longer hear you.

- Unmuting the Call:
- To resume speaking, press the Mute button again to unmute the microphone.
How to Mute/Unmute a Call on Grandstream Phones:
Muting the Call:
- During an active call, press the Mute button on the phone or soft key to mute your microphone.
Unmuting the Call:
- To unmute, press the Mute button again, and your microphone will be active once more.