The Intercom feature (*90) allows direct, two-way audio communication between two separate extensions, similar to traditional secretary-boss intercom systems. This feature is ideal for quickly reaching a colleague without placing a formal call.
How to Use the Intercom Feature:
Ensure Call Permission Settings:
- First, ensure that the user's Call Permission settings are configured to allow intercom usage.
Dial the Intercom Code:
- Dial *90 followed by the extension number you wish to intercom.
Confirm the Call:
- Press the confirm button on the telephone keypad to initiate the intercom connection.
Start Communicating:
- You can now converse directly with the other party.
Important Notes:
- Separate Extensions Required: The Intercom feature requires that both parties have separate extension numbers. It will not function between two phones registered to the same extension.
- Single Registration Only: The feature will not work if the receiving extension has multiple registrations.
By following these steps, you can efficiently use the Intercom feature to communicate with your colleagues. For further assistance or if you encounter any issues, please contact our support team.