Parking a call allows you to place a call on hold in a designated "Park Orbit" so that other users can retrieve it from their phones. Here’s how to park a call using Grandstream phones.
1. Parking a Call
To park a call, follow these steps:
Using the Park Button:
- If your Grandstream phone has a dedicated Park button, simply press it while on the call.
Using the Star Code:
- Alternatively, you can park a call by dialing *85 followed by the Park Orbit number.
- For example, to park a call in Park Orbit 101, you would dial *85101.
- Alternatively, you can park a call by dialing *85 followed by the Park Orbit number.
2. Important Notes
- Make sure you inform the party you are speaking with that you are parking the call, so they know what to expect.
- Ensure you know the Park Orbit number, as it will be needed when retrieving the call.
For further assistance with your Grandstream phone features, please contact Vantact Support at (416) 342-1690 or email support@vantact.com.