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Cloud Phone System

How to Initiate a Conference Call on Yealink

Step 1: Start with an Active Call

  1. Dial the first participant’s number, whether internal or external, and wait for them to answer.
  2. Let them know you’ll be adding another person to the call.

Step 2: Add the Second Participant

  1. While on the first call, press Transfer, then dial *53 to initiate the conference feature.

  2. Dial the second person’s number (extension or external number).

  3. Wait for the second participant to answer.

Step 3: Join the Calls into a Conference

  1. Once the second participant has answered, the system will automatically merge the calls, and all participants will be connected.

  2. You are now in a 3-way conference call.

Important Considerations

  • Each external call requires one system line. For example, if you're on a call with two external participants, your system will need two lines in total, one for each participant.

  • Ensure your system has enough available lines to support the number of external participants you want to include in the conference.

Ending the Conference Call

  • To end the conference for all participants, simply hang up the call.

  • If you need to remove a specific participant during the call, consult your phone’s user manual or contact support for instructions specific to your Yealink phone model.

Conference Room for Larger Calls

For larger conferences with more participants:

  1. Dial the conference room extension .

  2. Share the conference room number and PIN (if required) with others so they can dial in directly.

For further assistance, contact Vantact Support at (416) 342-1690 or email support@vantact.com.