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Cloud Phone System

How to Enable/Disable Call Forwarding

Call forwarding directs calls to your extension to another extension or cell phone. Here’s how to manage call forwarding:

  1. Enable Call Forwarding:

    • Dial *71 followed by the destination number and end with #.
    • Example: *71 225# forwards calls to extension 225.

  2. Disable Call Forwarding:

    • Dial *72 followed by #.
    • You'll hear a message confirming that call forwarding has been disabled.

  3. Other Call Forwarding Options:

    • Call Forward All (Activate): *71

    • Call Forward All (Deactivate): *72

    • Call Forward Busy (Activate): *73

    • Call Forward Busy (Deactivate): *74

    • Call Forward No Answer (Activate): *75

    • Call Forward No Answer (Deactivate): *76

    • Busy Status: Activates when you are on Do Not Disturb (DND) or already on a call.

    • No Answer: Activates when you do not answer the call before a timeout occurs.

Ensure to follow these steps accurately to manage call forwarding settings on your extension. For specific configurations or further assistance, consult your PBX administrator or account representative.