arrow_back Back to articles

Phone Features

Call Cell Phone of the Extension (*00)

The Call Cell Phone of the Extension (*00) feature allows users to call another person's cell phone without knowing their actual cell phone number. This feature is particularly useful for reaching colleagues or contacts who have their cell phones configured as part of their extension.

Usage Scenario: Imagine your boss has just left the office when an important call comes in that requires immediate attention. You need to speak with your boss urgently, but you don't have their cell phone number. However, you know their extension number. By using (*00), the system recognizes the extension and routes the call to your boss's cell phone.

Steps to Call Someone’s Cell Phone Without Knowing the Number:

  1. *Dial 00:

    • Dial *00 followed by the person’s extension number.
  2. Press the Start Button:

    • Press the start button or the confirm button on the telephone keypad.
  3. Connect to the Cell Phone:

    • The system will initiate a call to the individual’s cell phone, leveraging the configured extension mapping.

By using (*00), users can efficiently reach out to colleagues or contacts on their cell phones directly from their office phones, enhancing communication accessibility.