Knowledgebase
How to disable SIP ALG on Hitron or Rogers Modem Router Gateway? CGN3 CGN4 CGN3acsmr
Posted by Chris P. on 30 June 2021 10:57 AM
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You can call your provider such as Rogers and request they "Disable SIP ALGs". They can do it remotely. OR Login into your router
OR If you want to use your own router such as Asus, Linksys, Ubiquiti you will need to put the Rogers router in bridge mode. This means that you will no longer use the routing functionality of the Rogers gateway, and will only use it as a basic modem. Letting your 3rd party router do the routing/wifi actions. You can call your provider such as Rogers and request that they put the router in Bridge Mode. They can do it remotely for you. If you would like to do it yourself.
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