Knowledgebase
How to deploy Vantact Softphone Lite on Windows
Posted by Chris P. on 27 September 2018 03:54 PM

Connect your extension using Vantact's SoftPhone Windows App

 

Download the Windows Vantact SoftPhone Lite: Link

 

Once downloaded, start installing the application.

If you get a noticed of Unknown Publisher from Windows defender, click on "More Info" and then Run Anyways

 

After the installation completes, go to your Start Menu and click on VANTACT Softphone.

 

 

Click on Settings in the top right corner.

Click on Add Account

If you do not know your credentials, follow the steps below to retrieve them.

Visit https://portal.vantact.com, and enter your log-in information.

Click on the PHONE SYSTEM TAB and then on Manage PBX

Click on settings under the desired extension

 

Click on Advanced

 

Go back to the Vantact Softphone and enter the following information:

Account Name : Your extension number
SIP Server : Domain from your extension Advanced Settings
SIP Proxy: blank
Username*: Your extension number
Domain: Domain from your extension Advanced Settings
Login: blank
Password: SIP Password from your extension Advanced Settings
Display Name: Your extension number
Voicemail Number: Your extension number
Media Encryption: Disabled
Transport: Auto
Public Address: Auto
Publish Presence: Checked
ICE: Unchecked
Allow IP Rewrite: Unchecked
Disable Session Timers: Unchecked

Press Save

You should now be able to use your new softphone. Enjoy.